Differences
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| policies:support 2009/11/09 08:34 | policies:support 2009/11/09 08:56 current | ||
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| ====== Support Policy ====== | ====== Support Policy ====== | ||
| - | Support for 68 Classifieds is handled exclusively through our Technical Support Forums. Our dedicated Technical Support Specialists and our development team monitor these forums and will help resolve any posted issues as quickly as possible. Please read the Getting Help section of the User Guide before posting a support request. | + | Support for 68 Classifieds is handled exclusively through our Technical Support Forums. Our dedicated Technical Support Specialists and our development team monitor these forums and will help resolve any posted issues as quickly as possible. Please read the Getting Help section below before posting a support request. |
| Please do not email or private message the staff directly. The best way to get your issue addressed is to follow the guidelines above so the whole team has a chance to review the issue. | Please do not email or private message the staff directly. The best way to get your issue addressed is to follow the guidelines above so the whole team has a chance to review the issue. | ||
| Line 10: | Line 10: | ||
| * Helping confirm and fix Bugs | * Helping confirm and fix Bugs | ||
| - | * Giving advice on how to do a task | + | * Giving general advice on how to do a task |
| * Giving help understanding functionality | * Giving help understanding functionality | ||
| Line 19: | Line 19: | ||
| * Debugging code you or a third party created | * Debugging code you or a third party created | ||
| * Creating custom code. | * Creating custom code. | ||
| - | * Adding custom code | + | * Adding custom code. |
| * Installing or Upgrading with out purchasing the installation service. | * Installing or Upgrading with out purchasing the installation service. | ||
Have more questions? Visit our community forums.